Many people today want to start their own small businesses. These startups spring up fast and die even faster. The reason for such a phenomenon is that most beginner entrepreneurs don’t know how to start and maintain a business. They keep on making mistakes even...
The customer experience (CX) has been described as the next ‘competitive battleground’ and is arguably the most important part of running a business. Without a good customer experience strategy, customers who are unhappy with your products or services are...
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